Frequently Asked Questions

About Our Mission

What is NAH Brother?

NAH Brother is more than a clothing brand—we're a faith-based brotherhood dedicated to men's mental health. We exist to serve as a lifeline for men who are struggling silently, combining Christian faith with practical mental health support. Every shirt we print and every community we build is designed to remind you: Brother, you're not alone.

Why focus on men's mental health?

Too many men suffer in silence, believing that strength means never asking for help. We're here to break that stigma. Our founder, Justin, openly shares his personal journey to create a space where authenticity, vulnerability, and faith intersect. We believe real strength is found in brotherhood, transparency, and leaning on God through life's battles.

Are you a ministry or a business?

We're both. While we sell products, our heart is ministry. We prioritize building meaningful relationships and a supportive community over one-time sales. Every purchase supports our mission to reach more men who need encouragement, prayer, and a reminder that they're valued.

Products & Ordering

What products do you offer?

We offer hand-printed T-shirts and select accessories. Each shirt is personally printed with care, ensuring quality and authenticity. Our designs feature faith-based messages and mental health encouragement that spark conversations and build connections.

Why are your shirts hand-printed?

Every shirt is hand-printed by Justin himself. This isn't about mass production—it's about personal care and connection. When you wear a NAH Brother shirt, you're wearing something made with intention, prayer, and a commitment to quality.

How do I place an order?

Simply visit nahbrother.com, browse our collection, and add items to your cart. We accept all major payment methods through our secure Shopify checkout.

Do you offer bulk orders for churches or groups?

Absolutely! We offer sizable discounts for bulk orders. Contact us directly with your quantity needs, and we'll provide a custom quote. Payment is required upfront, and we handle all logistics in-house.

Subscription Tiers

What subscription options do you offer?

We have three tiers designed to meet you where you are:

Sandals of Peace - $7/month

  • Weekly devotionals and verse images
  • Monthly video message or prayer
  • Private Facebook group access
  • 10% discount on all merchandise
  • Optional public supporter listing

Shield of Faith - $20/month

  • Everything in Sandals of Peace
  • Quarterly exclusive shirt with devotional/prayer booklet
  • Bi-monthly Zoom gatherings (about 1 hour)
  • 15% merchandise discount
  • Annual surprise gift

Sword of the Spirit - $40/month

  • Everything in Shield of Faith
  • Monthly premium shirt
  • VIP voting rights on designs and projects
  • Direct prayer request sharing in private group
  • Annual free event ticket (2026 retreat planned)
  • 20% merchandise discount
  • Exclusive patch or challenge coin annually

Can I cancel my subscription anytime?

Yes. We manage subscriptions through Shopify, and you can cancel at any time. We'd love to know how we can serve you better if you choose to leave, so feel free to reach out.

What happens if I cancel mid-month?

Only active members on the scheduled send date receive that month's deliverables. If you cancel before the send date, you won't receive that month's items.

Shipping & Fulfillment

How long does shipping take?

Orders are typically processed and shipped within 3-5 business days. Since each shirt is hand-printed, we take the time to ensure quality. Shipping times vary based on your location, but most domestic orders arrive within 7-10 business days.

Do you ship internationally?

Currently, we focus on domestic shipping within the United States. If you're located outside the U.S. and interested in our products, please contact us directly—we'll do our best to accommodate you.

How will I know when my order ships?

You'll receive a confirmation email with tracking information as soon as your order ships. You can track your package directly through the link provided.

Returns & Exchanges

What is your return policy?

We accept returns within 14 days of delivery. Instead of a full refund, we typically offer an exchange or discount toward a future purchase. Our goal is to ensure you're satisfied and connected to our mission.

How do I initiate a return or exchange?

Email us with your order number and reason for return. We'll provide instructions and work with you to find the best solution.

Community & Getting Involved

How can I get more involved beyond purchasing?

We'd love to have you join our brotherhood! Subscribe to one of our tiers to access our private Facebook group, attend Zoom gatherings, and participate in community events. Follow us on Facebook and TikTok to stay connected with daily encouragement.

Do you partner with churches?

Yes! We're actively seeking partnerships with Bible-preaching churches that have active men's ministries and aren't afraid to address mental health and faith struggles honestly. If your church fits this description, reach out to us.

Can I share my story or testimony?

Absolutely. Your story matters and could be the lifeline another brother needs. Contact us directly—we'd be honored to hear from you and potentially share your testimony to encourage others.

Do you host events or retreats?

Yes! We're planning our first retreat for 2026. Sword of the Spirit subscribers receive one free event ticket annually. Stay connected through our email list and social media for announcements.

Contact & Support

How do I contact NAH Brother?

You can reach us via email or through Facebook Messenger. Justin personally responds to every inquiry, so expect a genuine, thoughtful response.

How quickly will I receive a response?

We typically respond within 24-48 hours. Since this is a one-man operation run by Justin, responses come directly from him—authentic, personal, and mission-focused.

Faith & Mental Health

Do I need to be a Christian to purchase or subscribe?

Not at all. While our foundation is Christian faith, we welcome anyone seeking authentic brotherhood, mental health support, and encouragement. Our message is one of hope, and that's for everyone.

How do you integrate faith and mental health?

We believe faith and mental health aren't separate—they're deeply connected. Our devotionals, prayer guides, and coping materials combine Scripture with practical mental health encouragement. We create space for honest conversations about anxiety, depression, PTSD, addiction, and life's battles while pointing to God's truth and grace.

I'm struggling right now. How can NAH Brother help?

Brother, we're glad you're here. Start by joining our community—subscribe to Sandals of Peace to access weekly devotionals and our private Facebook group. Reach out directly if you need prayer or just someone to listen. You're not alone, and there's no shame in asking for help. Let's walk through this together.

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